At this time, we do not offer a free trial for our membership plans. To help you evaluate the program before committing, you can explore a selection of our free audio stories and experience firsthand the type of content included in our plans.

If you decide to switch between plans, please contact us via email at [email protected]. Our team will assist you and help find the best solution to meet your needs, ensuring a smooth transition between plans.

To cancel your subscription, log in to your account, click Profile → Settings → Billing Info, locate your active subscription, and click Cancel, then confirm when prompted. Depending on the settings, the cancellation may take effect immediately, at the end of your current billing cycle, or on a specified custom date.

If you experience any issues or prefer assistance, you can always contact us at [email protected] , and our team will help you cancel your subscription.

No matter which plan you select (monthly or annual), we provide a 30-day money-back guarantee. From the date of purchase, you have 30 calendar days to explore our audio stories and experience the program risk-free. If you decide it’s not the right fit, you can cancel your membership within this period and receive a full refund. 

Refunds are issued to the original payment method and may take up to 14 business days to appear, depending on your bank or payment provider.

Refunds are not available once the 30-day money-back guarantee period has passed (for example, if a request is submitted on the 31st day or later). Additionally, refunds cannot be processed without the required verification information, including the name and email used for the purchase, as well as a copy of the purchase document. This information is necessary to confirm the transaction and ensure that any refund is issued to the correct account.

When you choose the monthly membership, the membership fee will be billed automatically to your selected payment method every month on the same date as your original purchase. This way, your child’s access to our learning materials continues without interruption.

Currently, we do not offer a pause option. You can cancel and restart your subscription anytime.

Once you cancel, your membership will remain active until the end of your current billing cycle. You will not be charged for the next month or year.